Reference

Your Data Stays Account Focused

Open your account in seconds and we show what data we ask for: your phone number, login device, and payment rail when you use DANA, OVO, GoPay, or…

DANA data contextOVO wallet checksGoPay reference recordsQRIS scan timing
amor77 Your Data Stays Account Focused
REQUEST PATHS

Reach Us About Your Privacy

A privacy request works faster when it reaches the right team with the right account details.

Live chat Use live chat any day, 09:00–23:00 WIB, when you need a privacy answer tied…
Privacy form Send a request through Account > Help > Privacy when you want a copy…
Account settings Open Account > Profile when your phone number or contact detail needs correction.
ACCOUNT SAFETY

How We Protect Your Privacy

Privacy is handled inside the same account flow you use to log in, fund, and contact us.

Data we collect

We collect your username, phone number, hashed password, login time, device type, IP signal, and payment references.

Cookie controls

Cookies keep your session active, remember basic language choices, and flag unusual login patterns.

Payment privacy

DANA, OVO, GoPay, and QRIS records are used to match wallet actions to your account.

Security checks

Account > Security lets you update your password and check recent access.

Retention timing

We keep account, payment, and support records only for service, dispute handling, security, and legal needs.

Change requests

You can ask us to correct, export, restrict, or delete personal data.

Privacy Questions Before You Open

Your privacy questions usually start before your first wallet action, so we answer them in plain account language. These answers cover what we collect, how payment references are handled, how device data supports security, and how you can ask for changes. If your issue involves a live account, contact us with your username and the date of the activity.

We collect your username, phone number, password in protected form, login device, IP signal, and service messages. If you add funds, we also record the DANA, OVO, GoPay, or QRIS reference linked to your account.

Your phone number helps us confirm account access, send OTP checks, and contact you about privacy requests. We use it for account service and security messages, not to expose your identity in the lobby.

We use payment references to match wallet actions, resolve failed credits, and check withdrawal requests. We keep the transaction ID, status, timing, and rail name, while avoiding extra wallet content not needed for account service.

Yes, you can request deletion through Account > Help > Privacy or live chat. We verify your identity first, then explain which records can be removed and which must be retained for security or legal duties.

Our cookies focus on your session, basic preferences, and security signals inside our account flow. Browser tools let you clear them, but you may need to log in again and repeat OTP checks afterward.

Only support staff assigned to privacy or account safety work can see the relevant chat record. We keep access limited, log handling activity, and use the chat history to answer your request accurately.

Start in Account > Profile for simple contact edits, or use Account > Help > Privacy for payment reference checks. We may ask for OTP confirmation and the date of the DANA, OVO, GoPay, or QRIS action.